RIM acknowledges BlackBerry Bold 9900 battery issue

November 21st, 2011

Blackberry Bold 9900Research In Motion has acknowledged that is a problem with its new BlackBerry Bold 9900, after receiving a number of complaints from exasperated customers.

Users have been flooding the BlackBerry Community Support forum with claims that the handset won’t switch on after being left to charge, in a topic aptly titled “Dead Bold 9900″. One user, for example, said: “Same thing happened to my Bold9900 last night, charged overnight, blank screen & pulsing red LED this morning, nothing i’ve tried bring it back to life.”

Research In Motion has now officially confirmed the issue, saying in a statement that a “limited number of customers have reported an issue where their device does not power on”, adding that the firm is “actively working on a software update to resolve this issue.”

This news comes at a bad time for RIM, as reports claim that sales of their BlackBerry 7 line-up have stalled. In a note to investors, RBC Capital Markets analyst Mike Abramsky broke the bad news, saying: “Despite on-time BlackBerry 7 launches, checks are showing slowing domestic sell-through, plus impacts from recent service outages and PlayBook challenges (delayed software, sluggish sell-through)”.

Still, we’re yet to see official sales figures, so we’ll bring you more details when we get them.

[Source: KnowYourMobile]

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  • Maxmz02

    playbook start 2 years ago, 9900 start 3.5 years ago. slooooooooow,like I said 3 years ago, RIM is old before really grow up.

    Strange culture in RIM, and this culture generate self-destroy political environment.

    In RIM if a new hired person figure out major problem and introduce efficient approach, both manager and his buddy group member will proof their wrong approach works. just like someone point out driving a car is right way, pushing a car is wrong way, then both manager and his buddy group member will hate you, and proof that 3 person can also move the car by pushing it. cheating email will be sent to some vice president, saying like: see, the car moving, pushing a car is a natural part of the process.

    It is very strange company culture and strange company political environment, it promote stealing and cheating skill. RIM’s management may be a typical instance in MBA course. This culture deny or steal hardworking team members’ contribution/innovation, generate strange political environment, destroy RIM.

    July 7th 2008 when I start to work in RIM ID group, I found RIM’s CAD skill in ID group is still in low efficient level of 10 years ago, like ID changes can’t be regenerated in mechanical part, so I point out the problem and introduce efficient topdown process, to make sure top level adjustment will always be regenerated in down level.

    But the RIM’s CAD experts (Roman) wrote email to 3 VPs and successfully make them believe that—–whenever top level adjust, continuously and manually audit final parts is a natural part, means low efficient is a natural part in every RIM’s device design program.

    They abuse their power layoff the only driver, and use 3 person pushing the car, they will keep “continuously and manually audit final parts”.

    “continuously and manually audit final parts” is the mark of not qualified for the position, they lead RIM’s CAD stuff in a mess, mechanical team even reqire change CAD software from ProE to Catia.

     but in RIM, because of the cheating CAD expert and his buddy leader ,  strange thing happened, they like not qualified person around them, and they are affraid of qualified person in their group, so that no one will point out their wrong approach, so we all know why RIM low efficient,