Samsung U900 Soul


Editor's Review of the U900 Soul

Reviewed by Richard on 26th April 2008

The Samsung U900 Soul is the latest mobile phone handset in the Ultra series from Samsung (including the Samsung U600 and Samsung U700). A slim slider handset with both a normal keypad and a touch screen navigation pad, the U900 Soul bears at least some resemblance to the LG KF510 but it takes the features to another level and offers that extra degree of Samsung luxury.

The Samsung U900 Soul is certainly not the smallest of handsets at 105.9mm x 49.5mm on the front but it is still pretty slim for a slider phone at 12.9mm in thickness and 112g. But the U900 Soul's shell gives off its luxury branding with a full metal body and hairline texture. It is smooth and comfortable to hold, and the Samsung slider mechanism is still the best of all manufacturers in our opinion.

Before you do slide the U900 Soul open, take a look at the fantastic 2.2 inch TFT screen displaying 16 million colours in outstanding quality. Beneath it is the aforementioned touch navigation pad in a square box with some normal call and end call buttons on either side. The touch navigation element of the handset, called Magic Touch DaCP, doesn't blend in as well as it does on the LG KF510 but the normal buttons on either side are useful in reducing errors whilst maintaining the functionality of the touch pad. As you enter different functions within the phone, the touch pad which is also a screen changes to display different icons, for example when you enter the media player, the play and fast forward buttons appear. This is a really useful feature as it avoids having to look at a menu and then finding a corresponding button on a keypad. In addition, the touch pad is very fast when it comes to scrolling down longer menus in the media player. The actual menus on the Samsung U900 Soul look somewhat retro, but they are still functional and quite easy to understand after a little while. Slide open the phone and you are presented with a normal 3x5 keypad that requires only light pressure, ideal for the frequent texter.

The Samsung U900 Soul has a 5 megapixel camera with auto focus. Although it has been commented by camera fans that it is not quite up to the standard of the Nokia N95 or N82, it is still a great camera. Samsung boasts face detection that improves the auto focus when taking pictures of people. The flash is only an LED flash which is fine for close ups but still not great for much else at night. Other sub features include multi shot and panorama shot modes. The video recording feature is fun as always but the U900's videos don't look much better than those on its predecessors that had poorer cameras.

The music player on the Samsung U900 Soul can play an impressive array of formats including MP3, MIDI, WMA, XMF, SMAF, AAC, AAC+ and e-AAC+. The video player can play MPEG4 files and more unusually Windows Media Video (WMV) files. We were impressed by the 100MB internal memory that can be used for SMS, phonebook or for music, and the U900 Soul also takes MicroSD cards for storing larger quantities of music. Playing the brand game in the audio instead of the photo arena, Samsung have partnered with Bang & Olufsen to bring ICEpower, a high quality amplifier solution to improve sound quality. Throw in the standard FM radio with RDS to display the songs currently playing, and you're getting close to rivalling the Sony Ericsson Walkman range.

The Samsung U900 Soul is Tri band, not quad band, although that will only affect a small number of potential users who would want to travel further afield. It does have the all important HSDPA (3.5G) connectivity allowing downloads of up to 7.2Mbps. The web browser on board the U900 did not disappoint. The call quality of the handset was fine as expected and the ringer volume was fine as long as you made sure not to select a quiet MP3 file as your ringtone. We couldn't find any official figures for battery performance on the U900 Soul but we did find it to be pretty similar to the good performance of previous batteries on higher end Samsung handsets.

For the price you'll pay, the Samsung U900 Soul is a fantastic mobile phone. Despite being stylish, it's not aesthetically perfect, but it looks and feels good and is really easy to use. With an excellent media player, HSDPA and a decent camera the U900 Soul is probably worth at least some of the hype that Samsung is trying to create.

User Reviews

Based on an average user rating
Reviewed on 6th December 2009
by adelle , N.ireland

Ive had this phone for 5 wks an iv just slid it up to answer a call and it has literally snapped in two peices.it is still working when i hold the back but seriously not happy. Iv had problems since day 1,with the camera failing,with the screen displaying "upload data to pc" not being able to access internet,not hearing it ring even tho its on highest volume,battery displaying fully charged but asking to be recharged 15 mins later and also the bk cover is very loose. I wouldnt reccomend this phone to any1 who wants a reliable phone because its anything but that. The camera quality is good...when it decided to work,but in general this phone in my opinion is a waste of money an i will be reading reviews before selecting my new phone

Reviewed on 29th May 2009
by Anthony , Seaham, UK

i got this phone 2 month ago, yet, its already broken, the slider is a major fault on this phone, it totally broke the sound, and now the screen has gone off, i can only use the phone when holding the slider down a touch from the top, i wouldnt recommend this phone to anyone, worst phone ive ever had.

Reviewed on 16th October 2008
by Tony Miley , Durham

Review on the Samsung U900 Soul. Most people when obtaining an upgrade on there mobile phone will be led by the retailers recommendation or by the network or retailers stock availibility. I was advised by my network provider to go for the 'all singing and all dancing' Samsung U900 Soul. Six months down the line now and I'm on to my second handset due to numerous data or technical faults and the one I have is on occasions freezing up. Wish I found this site before I committed myself on handset choice, then I would have stuck with Sony ericsson which phone by phone are a vastly superior handset. Well only twelve months to go before I have the choice again and when I do I will read reviews before i buy...

Reviewed on 21st June 2008
by John , Northampton

Sophisticated and well designed phone with great build quality. Good auto focus camera with anti shake and overall well equipped. One big problem, it`s supposed to be a phone first and multi function device secondly. As a phone it`s very poor, even though volume up to max and set for `outdoor` use I missed three calls in one day. Call and ringtone volumes are so quiet, great `eye candy` but as a mobile phone almost useless. You can`t take calls if you can`t hear it ring.

Reviewed on 5th June 2008
by Marie Doherty , Dublin Ireland

Having used Nokia forever changed to Samsung U900 Soul. Lovely phone but with problems. Had a lot of missed calls and phone was on my desk but did not ring. And people cannot hear me during conversation Battery cover seems to become loose.

Reviewed on 5th June 2008
by Jack , N Somerset

Recently received this phone as part of a contract upgrade and overall am pleased with it. I was looking for a phone with a decent camera, this one having a 5MP camera seemed to suit well. I have taken a few shots with it and it definately isnt as clear as the camera on my previous phone (K800i) but is still fairly good. The Samsung U900 Soul touch screen is very cool, it feels more like buttons as it has force feedback when you activate one of the buttons. Alot of people have mentioned the very quiet speaker during calls, i had this when i first used the phone but this can be edited in the menus so is no real problem.
Overall, great phone..even if i havent got the internet side of it working yet.

Reviewed on 2nd June 2008
by liam kerr , glasgow

having recently upgraded to the samsung u900 soul i feel i must point out a major fault, sure its packed with features, looks great and is backed by a fantastic advertising campaign, but the people at samsung have overlooked a minor detail, firstly its a phone, not an mp3 or a camera, a phone. i have yet to come across a phone with such poor sound quality or one that is so prone to background noise and have had several frustrating phone calls resulting in me looking like dom jolly. I returned mine today and exchanged it for the lg kf750 secret and hallelujah i can hear again.

Reviewed on 30th May 2008
by Sara , London

I recently got this phone on contract and have found it extremely difficult to hear people when on a call. I have read other forums about problems ppl have had with the soul and they are exactly the same as mine. The phone is generally really quiet which is a big disappointment as the rest of the phone is great and looks really cool. I have actually now had three samsung souls in the last two weeks, each with the same problem, i also tested one in the shop and have spoken to Samsung who agree that it is quiet. I dont think anything is being done about the problem. So im now changing to the new LG Secret which is meant to be good (stated by someone who has recently sent back the soul with same probs as mine).

Reviewed on 29th May 2008
by O A , London

After a couple of Motorolas and Nokias before that, I decided to give the new Samsung U900 Soul a go. Initially, there were no problems, the phone being stylish, generally well made out of quality materials with the great touch-screen navi pad which workes well plus many other interesting and useful features. This is my second Soul, because the first and now this one seem to develop a creakiness to the casing on the left hand side, including the two left mechanical keys (soft key and answer key). This is annoying, to the point that I am now considering ditching this otherwise fine phone and reverting back to a Nokia or Motorola. Shame!

Reviewed on 25th May 2008
by Laura , NW London

Having broken loyalty to Ericsson phones, i thought this would be the perfect move. My biggest problem with this phone is the lack of apostrope as a standard punctuation mark when texting (you have to press a button which opens another menu), but i suppose that's the same with all samsungs? I like the style of the phone and it the picture quality is good. Again, however i do not think the sound quality matches up to Ericssons'. I found the highest ringtone volume to be extremely low, perhaps due to the location of the speaker on the slide. If like me you work in a noisy environment, i've missed a few calls due to simply not hearing the phone. I too found the camera a little hard to use at first, but have now figured it out. Overall I think it's probably a great phone if you are used to Samsungs, but after a move from another maker, i think it's a bit of dissapointment.

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Find out more about the Samsung U900 Soul at uk.samsungmobile.com



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